FAQ

A: We offer a wide range of spine-chilling items to transform your home into a haunted realm! Our collections include Candle Holders, Halloween Baking & Party supplies, Candles, Decorations, Doormats, Flags, Floral Arrangements, Garland, Inflatables, Lights, Party Supplies, Pillows & Blankets, Porch Decor, Props, Ribbon, Tabletop Decor, Trees & Ornaments, and Vases & Containers. All are globally sourced to bring you the best in Halloween magic.

A: Absolutely! Many of our items, like Halloween Inflatables, Lights, and Porch Decor, are designed to withstand the elements and add an eerie touch to your outdoor spaces. Just check individual product descriptions for specific details—we want your decorations to last through many haunting seasons.

A: Yes, we do! Our Halloween Baking & Party section is perfect for adding a ghoulish flair to your celebrations. From creepy cake toppers to spooky tableware, we’ve got everything to make your party a scream.

A: Orders are processed within 1-2 days by our dedicated Halloween specialists. After that, shipping times depend on your chosen method: Standard Shipping with DHL or FedEx takes 10-15 days after shipping, while Free Shipping with EMS takes 15-25 days. Remember, we serve most of the globe (excluding Asia and some remote areas) from our base in Atlanta, Georgia.

A: We offer two mystical shipping methods: Standard Shipping for $12.95 for faster delivery, and Free Shipping on orders over $50 for those who plan ahead. Both ensure your ghostly goods arrive in time for the witching hour.

A: We deliver worldwide to Halloween lovers in the US, Europe, and beyond, but unfortunately, we can’t reach Asia and a few remote areas due to logistical constraints. If you’re unsure, just reach out to us at [email protected]—we’ll check if your location is covered.

A: If something doesn’t fit your spooky vision, you have 15 days from receipt to initiate a return. Contact our support team at [email protected], and we’ll guide you through the process. Items must be in original, unused condition with packaging—no actual ghost hauntings allowed (just kidding, but we do need them untouched!).

A: Simply email us at [email protected] with your order details and reason for return. We’ll provide instructions—it’s all treats, no tricks!

A: We accept Visa, MasterCard, JCB, and PayPal for a secure and flexible shopping experience. No shape-shifting required—just easy payments so you can focus on your Halloween display.

A: No, you can check out as a guest! However, creating an account might make future orders faster and allow you to track your spooky purchases more easily.

A: For any questions not covered here, summon our friendly spirits at [email protected]. We’re based at 3869 Flint Street, Atlanta, US 30329, and we’re always ready to assist fellow Halloween enthusiasts.

A: As Halloween specialists, we understand that timing is everything. We’ve optimized our logistics to ensure your decorations arrive promptly, so you can weave your magic without panic. Join thousands who rely on us for their annual transformation—after all, in our hearts, every day is Halloween season!